Who We Are
This Privacy Policy applies to the online gaming platform operated under the brand name aaajilli, accessible ataaajilli.com. aaajilli is the data controller responsible for the personal information collected through this platform.
We are committed to protecting the privacy and personal data of every Filipino player who registers and plays on aaajilli. This policy explains, in plain language, how we handle your data — what we collect, why we collect it, and what your rights are under Philippine law.
This Privacy Policy should be read alongside our Terms and Conditions and our Responsible Gaming policy, which together govern your use of the aaajilli platform.
By creating an account and using aaajilli, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
Personal Data We Collect
aaajilli collects only the personal data necessary to provide our services, comply with legal obligations, and keep the platform safe and fair. Below is a summary of the categories of data we collect and why.
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government ID number | Account registration, KYC verification, age verification |
| Contact Data | Mobile number, email address, home address | Account communication, transaction alerts, support |
| Financial Data | GCash/Maya number, bank account details, transaction history | Processing deposits and withdrawals, AML compliance |
| Technical Data | IP address, device type, browser, operating system | Security monitoring, fraud prevention, platform optimization |
| Usage Data | Games played, bet amounts, session duration, login times | Service improvement, responsible gaming monitoring |
| Marketing Data | Communication preferences, promotion history | Sending relevant offers (with your consent) |
We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required for responsible gaming interventions and with your explicit consent.
How We Use Your Personal Data
aaajilli uses the personal data we collect for the following purposes:
Account Management
To create and maintain your aaajilli account, verify your identity (KYC), process your deposits and withdrawals, and communicate important account information such as security alerts and transaction confirmations.
Service Delivery and Improvement
To provide access to our games and features, personalize your experience on the platform, analyze usage patterns to improve our products, and fix technical issues that affect gameplay or account access.
Legal and Regulatory Compliance
To comply with applicable Philippine laws, including the Anti-Money Laundering Act (AMLA), the Data Privacy Act of 2012, and the requirements of our gaming license. This includes verifying player identity, monitoring for suspicious financial activity, and retaining records as required by law.
Responsible Gaming
To monitor play patterns that may indicate problem gambling behavior, apply self-exclusion requests, enforce deposit limits, and provide responsible gaming tools and alerts. This is done in the interest of player wellbeing and is considered a legitimate use of your data even without explicit consent in certain circumstances.
Marketing and Promotions
Where you have given your consent, aaajilli may send you promotional offers, bonus announcements, and relevant gaming news. You can opt out of marketing communications at any time through your account settings or by contacting our support team.
Legal Basis for Processing
Under the Philippine Data Privacy Act of 2012 (RA 10173), aaajilli processes your personal data based on one or more of the following legal grounds:
- Consent: You have given clear, specific, informed, and freely given consent for a particular use of your data (e.g., marketing communications).
- Contractual Necessity: Processing is necessary to perform the contract between you and aaajilli — i.e., to provide you with access to the platform and its games.
- Legal Obligation: Processing is necessary to comply with a legal obligation applicable to aaajilli under Philippine law, including AML requirements and gaming regulations.
- Legitimate Interest: Processing is necessary for aaajilli's legitimate interests — such as fraud prevention, platform security, and responsible gaming — where these do not override your rights and freedoms.
Where we rely on consent as the legal basis for processing, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that took place before your withdrawal.
Sharing Your Personal Data
aaajilli does not sell your personal data. We may share your information with the following categories of third parties only where necessary and under appropriate data protection agreements:
- Payment Processors: GCash, Maya, GrabPay, BancNet-connected banks, and card payment networks require certain data to process your deposits and withdrawals securely.
- Identity Verification Providers: Third-party KYC service providers assist with verifying government-issued IDs and preventing identity fraud on theaaajilli platform.
- Technology Partners: Game providers, cloud hosting services, and analytics platforms that support the operation and improvement of aaajilli may have limited access to usage data under strict contractual confidentiality obligations.
- Regulatory and Law Enforcement Authorities: aaajilli will disclose personal data to the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), PAGCOR, or law enforcement bodies when legally required to do so.
- Professional Advisors: Lawyers, auditors, and accountants who are bound by confidentiality obligations and require access to data in the course of providing their professional services to aaajilli.
aaajilli will never share your personal data with third-party marketing companies, data brokers, or any entity for purposes unrelated to the operation of our platform without your explicit prior consent.
Cookies and Tracking Technologies
aaajilli uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use our services. Here's a breakdown of the types of cookies we use:
- Strictly Necessary Cookies: Required for the platform to function. These cannot be disabled. They include session management, login authentication, and security tokens.
- Functional Cookies: Remember your preferences such as language settings, preferred game categories, and account display options.
- Analytics Cookies: Help us understand how players navigate the platform, which games are most popular, and where technical issues occur. Data collected is aggregated and anonymized where possible.
- Security Cookies: Used to detect and prevent fraudulent activity, including bot traffic, credential stuffing, and account takeover attempts.
You can manage cookie preferences through your browser settings. Please note that disabling non-essential cookies may affect some features of the aaajilli platform. We do not use third-party advertising cookies.
Data Security
aaajilli takes data security seriously and applies comprehensive set of technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Our security measures include, but are not limited to:
- 256-bit TLS/SSL encryption for all data transmitted between your device and our servers.
- Encryption of sensitive data fields — including financial information and ID document data — at rest in our databases.
- Two-factor authentication (2FA) available for all player accounts.
- Automated intrusion detection and DoS mitigation systems.
- Regular security audits and penetration testing by third-party cybersecurity firms.
- Role-based access controls ensuring only authorized aaajilli personnel can access player data, and only to the extent required for their job function.
- Mandatory data security training for all aaajilli staff who handle personal information.
No online system is 100% impenetrable, and we cannot guarantee absolute security. However,aaajilli is committed to maintaining the highest practical standard of data protection for every player on our platform.
Data Retention
aaajilli retains personal data for only as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable Philippine law.
The following general retention periods apply:
- Account Data: Retained for the duration of your account and for up to five (5) years after account closure, as required by AMLA and gaming regulations.
- Financial Transaction Records: Retained for a minimum of five (5) years in compliance with the Anti-Money Laundering Act (RA 9160, as amended).
- KYC Documents: Retained for the duration of your account relationship and up to five (5) years after closure.
- Technical and Usage Logs: Generally retained for twelve (12) months for security and troubleshooting purposes, then deleted or anonymized.
- Marketing Preferences: Retained until you withdraw consent or request deletion, whichever comes first.
When personal data is no longer required, aaajilli securely deletes or anonymizes it so that it can no longer be used to identify you.
Your Rights Under Philippine Law
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by aaajilli. We take these rights seriously and will respond to all valid requests within the timeframe required by law.
Right to Access
You have the right to request a copy of the personal data aaajilli holds about you, along with information about how it is being processed.
Right to Correction
If any of the personal data aaajilli holds about you is inaccurate or incomplete, you have the right to have it corrected. You can update most information directly in your account settings.
Right to Erasure
You can request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to overiding legal retention obligations.
Right to Object
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to other types of processing based on legitimate interests.
Right to Block or Restrict
You can request that aaajilli restricts the processing of your data in certain circumstances — for example, while a correction request is being evaluated.
Right to Data Portability
You can request a copy of your personal data in a structured, commonly used, and machine-readable format for transfer to another controller.
Right to Lodge a Complaint
If you believe aaajilli has violated your data privacy rights, you have the right to lodge a complaint with the Philippine National Privacy Commission (NPC) at privacy.gov.ph.
To exercise any of these rights, please contact our Data Protection Officer (DPO) using the details provided in Section 13 of this policy. We will respond to all verified requests within fifteen (15) business days.
Children's Privacy
aaajilli is strictly an adult-only platform. We do not knowingly collect personal data from anyone under the age of 21. If you are under 21 years of age, you are not permitted to register or use theaaajilli platform.
If aaajilli becomes aware that a minor has registered an account or provided personal data, that account will be immediately closed, all associated data will be deleted, and any funds held will be returned to the original payment source after verification.
If you believe a minor has accessedaaajilli using false information, please contact us immediately at support@aaajilli.com so we can take immediate action.
Cross-Border Data Transfers
Some of the third-party service providers that support the aaajilli platform — such as cloud infrastructure providers and certain game development partners — may be located or operate servers outside of the Philippines.
Where personal data is transferred outside the Philippines, aaajilli ensures that appropriate safeguards are in place to protect your data, in accordance with the requirements of RA 10173 and its implementing rules. These safeguards include:
- Data processing agreements with all third-party recipients that impose equivalent data protection standards.
- Where applicable, contractual clauses ensuring adequate protection for Philippine data subjects.
- Transfers only to recipients in jurisdictions with comparable data protection frameworks, or under specific legal authorization from the NPC.
Updates to This Privacy Policy
aaajilli may update this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or improvements to our platform. When we make significant changes, we will notify registered players via email and/or an in-platform notification at least seven (7) days before the changes take effect.
The effective date at the top of this page will always reflect when the policy was last updated. We encourage you to review this page periodically to stay informed about howaaajilli handles your personal data.
Your continued use of the aaajilli platform after any changes to this Privacy Policy have been posted and notified constitutes your acceptance of the updated policy.
Contact Us and Our Data Protection Officer
If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please get in touch with us.aaajilli has appointed a Data Protection Officer (DPO) responsible for overseeing our compliance with the Data Privacy Act.
- Data Protection Officer (DPO): privacy@aaajilli.com
- General Support: support@
- Live Chat: Available24/7 within youraaajilli account after logging in.
- FAQ: Visit our FAQ page for answers to common privacy-related questions.
For responsible gaming-related data requests — including self-exclusion and its effects on your data — please visit our Responsible Gaming page.
aaajilli will acknowledge all data rights requests within three (3) business days and aim to resolve them fully within fifteen (15) business days, in accordance with NPC guidelines.